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Author :
Ka-Eun Oh 1 Article
555 Developing Innovation Index of Hospital Service Using 6 Sigma and SERVQUAL
Ka-Eun Oh, Won-Sook Bak, Sang-Sook Han, Sang-Chan Park, Sang-Chul Lee
J Korean Soc Qual Manag. 2013;41(4):555
DOI: https://doi.org/10.7469/JKSQM.2013.41.4.555
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